I use mine now mainly when I'm out on my motorcycle and we won't be home for a few hours. This is a just in case thing. OK I have found you not only have to clean the medicine cup but
you need to take an alcohol pad and wipe off the contacts on the medicine cup and the power unit. Also if it quits what have you got to lose, I've taken mine and filled a small container or bowl with warm water just enough to cover the medicine cup and add about 2oz. of white vinegar and let it set for about 15 minutes then rinse it off and this worked perfectly. Hope this helps somebody cause I have COPD and know how important this device is.
The NEB402 is the rechargeable model I prefer. It is very simple to operate--some have too many features that make use confusing; it also puts out a very strong volume of vapor that I prefer to others. Great for travel.
Save your money.
Not worth buying. Way too slow to nebulize the solution.
Totally unreliable. Many times does not want to steam. This is the third or fourth one we have received as they stop working within 2 - 3 months. Don't have choice of any other model as they are on back order.
Won't take a charge
I was able to use it twice until it needed to be charged. First the unit would not charge at all so I moved to another outlet which resulted in the unit working for about 5 mins. then it shut down completely. I would not recommend this unit.
The manufacturer stands behind their products and extend a one year warranty period for the unit and 6 months for the medication cup. Please call or reply to this email with your serial number and lot number for your unit and we will be happy to process a warranty repair request for you.