








J-ONE-U100
| Attribute | Details |
|---|---|
| COLOR | White |
| WARRANTY | Your NE-U100 main unit, excluding the Main Unit Cover, Medication Container, Mesh Cap, Mask Adapter, Mouthpiece, Batteries, Child Mask (PVC), Adult Mask (PVC) and Storage Case is warranted to be free from defects in materials and workmanship appearing within 2 years from the date of purchase, when used in accordance with the instructions provided with the NE-U100. |
| MANUFACTURER | Omron |
| METHOD OF NEBULIZATION | Vibrating Mesh Technology |
| POWER SUPPLY | 2 AA batteries or 100-240V 0.12-0.05A 50-60Hz (with Optional AC adapter) |
| PRESCRIPTION | Required |
| REUSABLE OR DISPOSABLE | Reusable |
| SOUND LEVEL | less than 35 dBA |
| PARTICLE SIZE | 4.5 Microns |
The new NE-U100 was designed for ultimate portability. The device will fit in a handbag or briefcase and because it is battery operated, there is no need to worry about charging. The device runs for 4 hours on just two AA batteries.
The titanium vibrating element, inside the unit, oscillates at a high frequency and therefore pushes the liquid medication through the fine fine holes in the metal alloy mesh. This has many benefits including the ability to use the device at almost any angle, including while lying in bed.
The unit is virtually noiseless and can be used discreetly while on the go. Easy to clean and disinfect. Medication bottle assembly (including mesh and transducer) can be removed and opened for cleaning.
In addition, the NE-U100 can hold up to 10 ml of medication, making it one of the largest medication chambers for a portable unit.
After every treatment:
Mesh cap handling rules (critical):
Weekly disinfection: Soak the medication container, cap, mouthpiece, and mask adapter in a solution of 1 part white vinegar to 3 parts water for 30 minutes, then rinse with clean water and air dry. Do not disinfect the main unit, mesh cap, or batteries.
| Symptom | Possible Cause & Solution |
|---|---|
| Unit does not turn on | Check that batteries are installed correctly (observe polarity markings). Replace with fresh AA alkaline batteries. If using the AC adapter, verify it is firmly plugged in. Ensure the medication container is fully attached to the main unit. |
| Little or no mist produced | Batteries may be low — replace with fresh AA alkaline batteries. Check that the medication container is not empty. Inspect the mesh cap: if the mesh appears blocked, rinse gently under running water (mesh side down). If mist does not improve after rinsing, replace the mesh cap (part no. NE-U100-MESH or compatible). |
| Mist output has decreased over time | The mesh cap is a consumable part and should be replaced approximately every 6 months with regular daily use, or sooner if mist output drops noticeably. |
| Unit stops during treatment | Batteries are depleted — replace immediately. If using AC power, check the adapter connection and outlet. Allow the unit to cool for 5 minutes if it has been running continuously for more than one session. |
| Medication leaking from container | Ensure the medication container cap is tightly screwed. Do not overfill beyond 10 ml. Check that the mesh cap is properly seated (flush with the container rim). |
| Unit is noisier than expected | Check that the unit cover is fully clicked onto the main unit. Ensure the medication container is securely attached. Normal operating sound is less than 35 dBA. |
| Error indicator light flashing | Remove and reattach the medication container. Power cycle the unit. If the light continues to flash after reseating the container and replacing batteries, contact Omron customer support at 1-800-634-4350 or visit omron-healthcare.com. |
The NE-U100 is compatible with the following Omron-approved replacement parts and accessories. Using non-approved parts may affect nebulizer performance and could void the warranty.
The NE-U100 main unit is covered by Omron's 2-year limited warranty from the date of purchase against defects in materials and workmanship when used as directed. The following parts are not covered by the warranty: Main Unit Cover, Medication Container, Mesh Cap, Mask Adapter, Mouthpiece, Batteries, Child Mask (PVC), Adult Mask (PVC), and Storage Case.
To initiate a warranty claim, contact Omron Healthcare directly at 1-800-634-4350 or visit omron-healthcare.com. Keep your original purchase receipt as proof of purchase date.
Due to the personal-use nature of nebulizer equipment, returns are accepted on unopened, unused units only. If you believe your unit arrived defective or was damaged in shipping, please contact us promptly so we can assist with a replacement or warranty referral. For hygiene reasons, opened units that have been used cannot be accepted for return. Please review our full return policy for complete terms before purchasing.