Omron Mesh Nebulizer NE-U100

We have used these nebulizers since 2020 and have generally had positive experiences. With some timing, the mesh cap seems to become disfunctional which seems to be normal. During our most recent purchase, we opened the device some months later and started to use it. Our last device had a defect in the mesh cap and the vapor was coming out minorly from the top and out the side. When we contacted the company, we were informed that the mesh cap needed to be replaced and it's not under warranty.

Not sure if this has lost model has lost it's quality production or if we indeed got a dud. But we are disappointed that we had an issue with the vapor coming out of multiple areas since we started using the device and the company (just nebulizers) will not replace. We have not contacted Omron about the issue but are bummed that we purchased a defective nebulizer and were told it's not covered under warranty since it's the "mesh cap" which is defective. Very disappointed and don't have a functional nebulizer now.

Model NE-U22 was easier to assembling. This one feels more delicate maybe even break easier if your not careful. Otherwise hope it works a long time. The NE-U22 lasted at least 2 years, hope the same for this one.

I have been using the Omron NE-U100 for a year and am happy to say it is still working well. Each evening, after my last treatment, I place the four movable parts in distilled water. After they have dried, I place them in a UV sterilizer before the next use. Would definitely recommend.

I am very happy with this nebulizer. I have had 2 previously. They lasted a long time. I have tried a couple other types but then end up ordering this one. It is the best hand -held I’ve ever tried.

There are two issues with this nebulizer.
1. The batteries have to be removed to use the AC adapter. The previous version (the U22) could use the AC adapter with the batteries installed.

2. The way it goes together combined with the design of the parts requires careful attention to detail when assembling and disassembling the unit. If you don't pay close attention, it will be very easy to unintentionally break the thin, stiff plastic parts and render the unit unusable. And I'm not sure how quickly replacement parts can be acquired.